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Privacy Policy

Last Updated: January 26, 2024

Thank you for playing Crate Crashers! Your privacy is important to us, and we are committed to safeguarding your information. This Privacy Policy outlines what data we collect, how we use it, and your rights when using our mobile game ("the Game").

What We Do Not Collect

We respect your privacy and do not collect the following information:

  • Personal Identifiable Information: No names, email addresses, phone numbers, or physical addresses.
  • Precise Location Data: Your exact geographical location is never tracked.
  • Contact Information: We do not access your contacts or social connections.
  • Sensitive Data: No financial information (e.g., credit card numbers) is stored on our servers.
  • Unnecessary Device Data: We don't access your photos, files, or other personal media stored on your device.

This ensures that your gameplay experience is anonymous and focused solely on enhancing the Game.

What We Collect

Analytics Data

To improve your experience, we collect anonymous usage data through Firebase Analytics, including:

  • Game session details (e.g., length and frequency)
  • Level attempts and completions
  • Use of game features (e.g., skin selection, menus)
  • Performance data (e.g., crash reports, frame rates)

Advertising Data

In the free version of Crate Crashers, Google AdMob helps deliver ads. AdMob collects:

  • Ad interaction details (e.g., clicks, impressions)
  • Device identifiers for ad delivery
  • Metrics on ad performance and frequency

Purchase Data

When you make in-app purchases (e.g., skins or premium features), we process:

  • Transaction and product identifiers
  • Purchase timestamps
  • Verification status of purchases

How We Use Your Data

Game Improvement

  • Enhance gameplay and user experience
  • Fix bugs and optimize performance
  • Adjust game difficulty and features based on player feedback

Advertising

  • Deliver relevant ads in the free version
  • Manage ad frequency and optimize performance

Purchase Management

  • Verify in-app purchases
  • Unlock premium features and skins
  • Restore purchases when requested

Data Sharing

We do not sell or share your data with unauthorized third parties. However, we rely on trusted services to operate the Game:

  • Google Firebase – For analytics and performance monitoring
  • Google AdMob – For ad delivery (free version only)
  • Apple StoreKit – For in-app purchase processing

These services collect and use data as outlined in their respective privacy policies.

Premium Version

Users of the premium version enjoy an ad-free experience. No advertising-related data is collected in this version.

Your Choices

We empower you to control your data:

  • Remove ads by upgrading to the premium version
  • Reset progress via device settings
  • Disable analytics tracking through your device
  • Request data deletion by contacting us

Children's Privacy

We comply with applicable privacy laws, including COPPA, ensuring no personal information is knowingly collected from children under 13.

Data Security

We implement industry-standard measures to protect your data and prevent unauthorized access.

Policy Changes

We may update this policy occasionally. Check back regularly for any updates.

Contact Us

If you have questions about our data practices, feel free to reach out: gemshi@me.com

Platform Compliance

This Game complies with:

  • Apple App Store terms
  • Google AdMob and Firebase terms
  • Relevant privacy laws and regulations